Dear customers!

I will try to keep this blog post short. After over 17 years, we have decided to close our business at the end of this year, 2025.

Over the last few years it has become obvious multiple parts of our software layer have become obsolete and often impossible to update without basically creating everything from scratch.

This would have been extremely difficult both from financial as well as time perspective. While this was the most important reason for our decision, it was not the only one.

In the recent years and even more so in 2025, I have noticed change in rhetorics, for the worse, from multiple polititians mostly in the United Kingdom, Australia and European Union.

It is truly sad to hear prominent western polititians support censorship, either openly or disguised as some form of “protection”. Such a censorship push, not matter what name is used, will inevitably have to target VPN providers.

While large companies will be able to fight back thanks to their expensive legal teams, Identity Cloaker would have no such luxury.

Alternative services:

Many customers ask us for recommendations of alternative services. There are many big VPN services available now and we believe that many will be able to replace Identity Cloaker for most of our customers, including providers such as Nord VPN or Surfshark, while some providers such as Express VPN have, based on the information we received, problems with accessing certain UK based websites.

This may change in the future, and we will keep doing research in the coming weeks. I apologize for the delay in this case. Updates will be posted as more information is available.

Update: I keep hearing good things about Mullvad VPN so perhaps that would be a good alternative for those interested. However, no personal experience with them.

Final thoughts:

It has been a long journey for us as Identity Cloaker launched in September 2008 and we still have customers that have been with us from almost the very beginning. It has been a difficult decision for us, and for me personally, but one that had to be made.

Thank you all for being a part of Identity Cloaker!

Tomas France
IdentityCloaker.com administrator

There currently seems to be an issue with the Identity Cloaker version 2.x for Windows. When launching the app, there is an error message saying “Invalid key material type”.

We are investigating the problem, most likely caused by incorrect domain certificate installation. No other versions are affected. In the meanwhile, please use the “Portable” version for Windows instead:

https://www.identitycloaker.com/download/IDC_Portable_Setup.exe

UPDATE: This issue has been resolved for the time being.

At this time, there seems to be an issue with the Portable version of Identity Cloaker for Windows. We are currently investigating the problem.

UPDATE: The issue has been resolved and the Portable version should be working normally now.

The Poland located PL1 server is currently not available due to a change on our provider side, the legacy hardware was discontinued.

This server will be replaced as soon as possible. I apologize for the delay, this particular location seems to be in very low demand and as such did not have our priority attention.

Some of our customers reported a problem with our credit card payment gateway. The problem seems to be on our merchant bank, which seems to block access from some locations due to an error on their side.

We are currently discussing the issue with their support. I apologize for the inconvenience. If you encounter this issue, please contact our customer support, or use the PayPal option instead.

UPDATE: The issue should be resolved, thank you for your patience!

Just a quite note, a new UK server located in one of the largest London datacenters has been added to our list.

It is a direct replacement for the aging UK10 server which will be retired in the next few days.

The CZ1 server is currently offline due to a serious hardware failure. It will be replaced by a new server in the next 2 days. I apologize for the inconvenience, if possible, please use one of our other servers in the meanwhile.

UPDATE: New server, CZ2, is now fully configured and online.

The Switzerland located server CH1 is currently being replaced with a new server CH2. Unfortunately, due to unexpected circumstances, the CH2 installation is delayed by several hours.

I apologize for the complications.

The popular London located server UK19 has just been reinstalled with a new version of its operating system, as well as new versions of the VPN software.

It has also been renamed from UK19 to UK2, however, no configuration change on the user side is necessary.

On behalf of our Identity Cloaker team:

Happy new year 2023 to all our past, current and future customers 🙂

Identity Cloaker is entering its 15th year of service and you can expect many interesting changes in 2023. Several new server locations as well as new website is finally coming, with a completely new back-office system.