We have been recently informed about an issue affecting functionality of Identity Cloaker version 2.x, including the latest version 2.4.8 on Windows 10. According to reports, problem seems to be most noticeable in Google Chrome, which is unable to load any webpage.

At this point, we are not sure what is causing it but it seems that Windows 11 installations are not affected. We are already working on a solution.

Temporary solution: Please download Identity Cloaker Portable, it works reliably on Windows 7, Windows 10 and Windows 11.

UPDATE:

We have identified the issue, it was caused by a recent Windows update that was at first available only for Windows 10 but a few days later also Windows 11 received the same update and caused the same issue.

This problem was very difficult to identify and replicate at first as the Windows update was not available in all locations at the same time. Update for the Identity Cloaker application is already being worked on and will be offered as an update in the current version.

I apologize for the problems this have caused and thank all customers for their patience!

UPDATE 2:

New version of Identity Cloaker is available. When you launch your current version of Identity Cloaker 2.x, the updated version will be offered automatically. You can also download it from your member area. Again, thanks everyone for their patience! And as always, if you find any problem with the new version, please contact our helpdesk.

A new server located in Frankfurt, Germany, has been installed. The new DE8 server is a replacement for the now obsolete DE7 server. Please note, if your IP address on the new server is geo-located incorrectly, it will be corrected within the next few days.

Just a quick note that another Identity Cloaker review is now available at the BestValued.com website.

A new Identity Cloaker review has been posted at:

https://freeappsforme.com/identity-cloaker-software-review/

A new server, located in a London datacenter in the UK is now fully online and is accessible via the Identity Cloaker application as well as all standard VPN apps on all supported platforms.

As always, if you experience any issues with it, please contact our helpdesk.

A new server, located in a Helsinki datacenter in Finland is now fully online and is accessible via the Identity Cloaker application as well as all standard VPN apps on all supported platforms.

One detail you may notice in the Windows and OS X/Mac OS versions of Identity Cloaker is that the country shows as “Unknown” in the server location drop-down menu, even if the flag is displayed correctly. This bug has no effect on functionality and will be fixed in the next update.

A new server, located in a Sydney datacenter in Australia is now fully online and is accessible via the Identity Cloaker application as well as all standard VPN apps on all supported platforms.

A new server, located in a London datacenter in the UK is now fully online and is accessible via the Identity Cloaker application as well as all standard VPN apps on all supported platforms.

Based on our initial tests, the performance is extremely good. However, as always, if you experience any issues with it, please contact our helpdesk.

As for Today, the CH1 server is back online with all services available as before. However, it is now running on the newest version of OS and applications. The performance seems to be very good. However, if you experience any issues, do let us know.

As a “bonus”, more IP addresses are now available on the CH1 server.

Also, I would like to apologize it took us so long for the complete installation. There have been quite a few complications.

The CH1 server has experienced a currently unspecified hardware failure and will have to be investigated by the datacenter staff. We believe the problem will be fixed in the next 24 hours but have no details about the issue yet.

UPDATE: Unfortunately, the server experienced a serious hardware fault and will need to be reinstalled completely. Due to current workload, it will take a few days before the server is functional again.