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IMPORTANT: Helpdesk has a separate account
Posted by Tomas France on 14 January 2011 06:53 AM

The new helpdesk system has a separate username and password. In other words, do not login using your Identity Cloaker account credentials at the helpdesk. You can submit a support ticket without registering, a helpdesk account will be created for you automatically and you will receive your helpdesk account credentials via email.

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Help Desk Software by Kayako Fusion