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Archive for May, 2010

New webdesign needed

Sunday, May 30th, 2010

As you may have noticed, the current webdesign of the IdentityCloaker.com website is, well, not exactly modern and good looking. We have finally decided to hire a professional web designer (or a web design company) to redo the design from scratch.

In the next few weeks we will be reviewing and contacting several professional web designers. However, if you have a contact to someone whose work you believe is exceptional, please feel free to contact me directly either via the Contact Us form on our website or post a comment on the blog. We are looking for the highest quality web design as long as the price is realistic.

Tomas France
IdentityCloaker.com Administrator

New Helpdesk/Knowledgebase being worked on

Sunday, May 30th, 2010

Due to the fact we have outgrown our current helpdesk system and because of the technical problems reported with it, a completely new “best on the market” helpdesk system will be implemented over the next few days.

I would also like to apologize to anyone who had to wait for their customer support emails to be replied to longer than usual and believe the new helpdesk system, combined with knowledgebase, will improve the customer experience significantly.

Tomas France
IdentityCloaker.com Administrator

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